BlancVPN Help Center

How can we help you?

VPN Installation

Select the installation guide for your device

Android iOS Windows macOS Linux SmartTV Steam Deck Router

BlancVPN Subscription

Account management, subscription purchase, renewal and payments

How to subscribe to BlancVPN How to change your subscription plan How to update a linked credit card How to change email How to access your personal account from the Telegram bot How to renew your subscription with the Telegram bot How to unsubscribe

Information About VPN

Frequently Asked Questions about BlancVPN

What is BlancVPN? What is a VPN? List of locations Which VPN protocol to choose? BlancVPN subscription refund May I use torrents? Referral program

Websites do not work correctly with VPN

What to do if a site or service on the Internet works incorrectly when using BlancVPN

The website doesn’t load when the VPN is on Discord doesn’t work when the VPN is connected OpenAI (ChatGPT) doesn't work Netflix doesn’t open Russian platforms don’t work when the VPN is working How to watch blocked videos on YouTube?

Need additional support?

FAQ

A VPN protects your data. At BlancVPN, we send all your traffic through an encrypted tunnel. This means hackers, governments, and internet providers don’t know who you are, where you are, or what you’re doing.
Yes, absolutely! We pride ourselves in offer military-grade encryption with frequently updated protocols with our VPN. No logs means that even we don’t see your data.
When you sign up, we’ll refund your money within the first 30 days – no questions asked. Just reach out to our customer service if you decide to end your data protection for any reason.